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Have questions about the mobile app, prayer calculations, or Quran academy enrollment?
Email Support
Our dedicated engineering and support team responds to all inquiries within 24–48 hours.
supportmuslimultra@gmail.com →
Academy WhatsApp
For immediate assistance regarding trial classes, schedule adjustments, or fee structures.
Chat on WhatsApp →Frequently Asked Questions
Modern Android versions enforce aggressive battery optimization that can silence background alarm timers. To guarantee exact Adhan alerts:
- Open Settings → Apps → Muslim Ultra on your phone.
- Tap Battery and select "Unrestricted".
- Ensure "Allow Alarms & Reminders" permission is enabled.
The compass uses your smartphone's built-in magnetometer. If the bearing drifts:
- Step away from large magnetic sources (laptops, metal frames, magnetic phone cases).
- Hold your phone flat and wave it in a smooth figure-8 motion for 5–10 seconds.
- Ensure location precision GPS mode is turned on.
Open Settings → Prayer Calculation Method inside Muslim Ultra. You can switch between all standard authorities (Muslim World League, ISNA, Makkah Umm al-Qura, Egyptian Authority, and Karachi) and adjust Asr Juristic Method (Standard Shafi/Maliki/Hanbali or Hanafi).
Classes are conducted 1-on-1 via interactive video conferencing (Zoom / Google Meet). Once you book a trial, our coordinator schedules a convenient time slot with a qualified tutor.
Never. Muslim Ultra calculates all solar prayer angles and Qibla bearings strictly on your physical device. We maintain zero tracking databases and zero telemetry collectors.